guilford

Because lieberals never do anything. Look at the last 4 years! Lyin' lieberals only lay blame, give toxic doses of whataboutism, and claim credit for what someone else did.

IF Democrats knew, why didn't they do something?

He didn't "discover" or "reveal" anything, this has been well known...

A 2014 Washington Post report detailed the process: Paper files are brought to the mine daily in trucks, where employees pass them by hand, cavern to cavern, going over every line of employee data. This all despite multiple expensive attempts over the years at some form of automation, the Post reported. As of 2014, multiple administrations had already spent at least $100 million over 30 years in automating efforts.

...

A 2023 report from the OPM's Office of the Inspector General found three causes for the sluggishness: the reliance on a paper-based application, insufficient staffing and incomplete applications. When there were errors, discrepancies or missing information, the report found claims could take on average over 100 days to go through.

There have been hints in recent years that OPM hopes to modernize its process once and for all. In 2014, the Post found some parts of the process were being done by computer. Last summer, Federal News Network reported the department was testing a pilot online retirement application.

But the full modernization process could still be years away as of the 2023 inspector general report.